Are a customer of Ibadan Electricity Distribution Company (IBEDC), you might have heard about the prepaid meter upgrade that is currently ongoing. This upgrade is essential to meet up with industry standards and also helps to fix and avoid issues with your prepaid meter.

You may be asking, but why do i need to upgrade it? How can you get the key change token (KCT) and load it on your meter? How can you check your balance? 

In this article, I will answer all these questions and more. Read on to find out everything you need to know about how to upgrade IBEDC prepaid meter.

Why Upgrade IBEDC Prepaid Meter?

Here are some of the reasons why you need to upgrade your prepaid meter:

• The upgrade aims to ensure that prepaid meters continue to operate smoothly while maintaining customer satisfaction.
• After November, 24 2023 if you haven’t upgraded your meter, it will stop accepting tokens and you’d need to upgrade it eventually.
• Security of your prepaid meter. When you upgrade it, it makes hacking or tampering with the meter difficult.

How to Get IBEDC KCT Code

The key change token (KCT) is a 20-digit code that is required to upgrade your IBEDC prepaid meter. You can also get the KCT code from any IBEDC office or authorized vendor.

To get the KCT code, follow these steps:

• Visit the IBEDC Prepaid Meter Upgrade Page
• Enter your meter number in the space provided and click “Get KCT.”
• You will see the KCT code or it will be sent to your mobile number.
• Alternatively, you can call the IBEDC customer care line at 07001239999 and request for the KCT code.
• You can also visit any IBEDC office or authorized vendor and provide your meter number/account number to get the KCT code.

How to Load IBEDC KCT Code

Once you have received the KCT code, you need to load it on your IBEDC prepaid meter to complete the upgrade process. To load the KCT code, you need to follow these steps:

• Ensure there’s power, press any button on the meter to make it come alive.
• Enter the 20-digit KCT code using the meter keypad and press the ‘Enter’ button again.
• Wait for the meter to display ‘ACCEPT’ and beep twice to confirm the successful loading of the KCT code.
• Enter the 2nd KCT code and press the ‘Enter’ button
• Your IBEDC prepaid meter upgrade is now complete.

How to Upgrade IBEDC Prepaid Meter

To upgrade your IBEDC prepaid meter, you can follow these simple steps: 

1. Visit the IBEDC Prepaid Meter Upgrade Page
2. Enter your meter number in the provided space and click “Get KCT.” 
3. You will then see the KCT code displayed on the webpage, or it will be sent to your mobile number. 
4. Alternatively, call the IBEDC customer care line at 07001239999 and request the KCT code. 
5. You can also visit any IBEDC office or authorized vendor and provide your meter/account number to get the KCT code. 
6. Using the meter keypad, enter the 1st KCT code and press the ‘Enter’ button again. 
7. Wait for the meter to display ‘ACCEPT’ and beep twice to confirm the successful loading of the KCT code. 
8. Enter the 2nd KCT code and press the ‘Enter’ button. 
9. Your IBEDC prepaid meter upgrade is now complete. 

Please note that after step 7, you may need to wait a few minutes for the meter to reset. Once it has reset, you can proceed to step 8.

How to Check IBEDC Prepaid Meter Balance

To check your IBEDC prepaid meter balance, press any button on the Meter to turn it on. You can see your balance on the screen (KWh). You should see the remaining units on the screen. If the balance is low, consider recharging your meter. Checkout the different ways your can recharge your IBEDC meter.

Conclusion

The article has covered everything you need to know about upgrading ‘IBEDC prepaid meters.’ Upgrading prepaid meters by November 2023 is mandatory for IBEDC customers to ensure continued smooth functioning and avoid service disruptions of their prepaid meters. The process involves getting a 20-digit KCT code from IBEDC and entering it into your meter. After upgrading, customers can check balances by powering their meter and viewing the remaining kWh on the screen.

If you have issues before or after upgrading your meter, don’t hesitate to contact the IBEDC customer service for help.

Frequently Asked Questions

Do I Have to Upgrade My Electricity Meter?

Yes, you must upgrade your electricity meter if you are an IBEDC customer and have an old or faulty meter. The upgrade is free of charge and mandatory for all customers.

What Is the Key Change Token for Prepaid Meter?

The key change token (KCT) is a 20-digit code used to upgrade your IBEDC prepaid meter. It is generated by the distribution company and sent to your registered phone number or email address. You can also get the KCT code from any IBEDC office close to you.

Why Is My Meter Rejecting My Token?

Your meter may reject your token for various reasons, such as:

• You have entered the wrong token or entered it incorrectly.
• You have entered an expired or used token.
• You have entered a token that is not compatible with your meter or tariff plan.
• Your meter has a technical fault or error.

If your meter rejects your token, you should check the error code displayed on the meter screen and contact the IBEDC customer care line for assistance.

How Much Is Prepaid Meter in IBEDC?

The prepaid meter in IBEDC is free of charge for all customers under the National Mass Metering Programme (NMMP). You do not have to pay any installation or maintenance fee for the meter. However, you must pay for your electricity consumption and other applicable charges.

How Can I Change My Tariff Plan On IBEDC Prepaid Meter?

You can change your tariff plan on an IBEDC prepaid meter by visiting any IBEDC office and requesting a tariff change token. A tariff change token is a 20-digit code representing a different tariff plan you can load on your meter.