Are you facing issues while using 9mobile USSD codes? If you’re experiencing difficulties with the codes, it’s likely because of the recent implementation of NCC (Nigeria Communication Commission) harmonized short codes. Dealing with error messages can be frustrating, but you’re not alone, as other users face similar challenges. However, there’s no need to worry because this article has the solution you need.
In this blog post, you’ll find the reasons behind the 9mobile USSD codes not working and provide you with the updated working codes for 9mobile in Nigeria. Let’s begin!
9mobile USSD Codes Not Working
As of May 17th, 9mobile codes were changed to align with the newly introduced NCC harmonized short codes. This change is in line with the NCC’s consumer-centric approach to telecoms regulation.
9mobile 200 USSD Code Not Working
In line with the new NCC regulation, you won’t be able to reach 9mobille customer care service by calling 200 from your 9mobile SIM; hence you’ll be getting error messages or code not working.
To reach the 9mobile contact center, call 300. This is the new working code to call 9mobile customer care.
9mobile *232# USSD Code Not Working
If you’re trying to check your airtime balance by dialing *232# from your 9mobile line, the USSD code will not work. Instead, dial the new code *310# from your 9mobile SIM to check your airtime balance.
9mobile *228# USSD Code Not Working
Is the 9mobile *228# USSD Code not working? This is because the code has been changed. To check your data balance, dial *323#, the new Unified NCC Short Code, to check your data balance on 9mobile.
9mobile *222# USSD Code Not Working
If you’re dialing *222# to load a recharge card on 9mobile, you may get error messages, which won’t work. To fix this, dial *311*PIN#. This will fix the 9mobile *222# USSD Code not working.
9mobile *229# USSD Code Not Working
To fix the 9mobile *229# USSD code not working, dial *312*1# to access the different data plans on the network. The old USSD Code will no longer work when you try to buy data on the network. It will be better to save the code to your contact so you can access it when needed..
9mobile 252 USSD Code Not Working
Activating voicemail by calling 252 will no longer work. To access voicemail services, call 302 instead then follow the prompts to setup your voicemail service on the network.
9mobile *665# USSD Code Not Working
You may get error messages when trying to borrow credit or access the 9mobile MoreCredit service by dialing *665#. For MoreCredit service, dial *303#, select the airtime you want to borrow, and wait for a message to confirm you’ve successfully borrowed airtime.
9mobile *229# USSD Code Not Working
To fix 9mobile *229# USSD code not working, dial *321# to share or transfer airtime and data. This should fix the problem when you dial *229# and you get error messages or no response at all.
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9mobile USSD Error Messages
There are a few error messages that you might see if your 9mobile USSD codes are not working. Here are some of the most common ones:
- “Invalid code” – If you get this code, you dialed the wrong code and use the correct code to fix the problem.
- “Insufficient balance” – If you get an insufficient balance, you need to recharge your data or airtime balance.
- “Network error” – 9mobile is simply having a network issue. Try again later.
- “Service unavailable” – 9mobile is simply having a network issue. Try again later.
- “Please try again later.” – 9mobile is simply having a network issue. Try again later.
9mobile USSD Code Not Working Today
If a particular USSD code is not working for you today, here are some troubleshooting tips:
- Sometimes, USSD codes may temporarily stop working due to network issues or maintenance on 9mobile’s systems. This is usually resolved within a short period.
- Try redialing the USSD code after a few minutes – the network issue may have been resolved.
- Restart your phone and try the USSD code again.
What to Do if 9mobile USSD Codes Are Not Working
Here are some tips on what to do if 9Mobile USSD codes are not working:
- Check if you have network coverage. Move to an area with better signal reception and try the USSD code again.
- Restart your phone. Sometimes, turning your phone off and on again can resolve temporary network issues.
- Make sure your phone is not in airplane mode. USSD codes do not work when airplane mode is active.
Frequently Asked Questions:
Why are My 9mobile USSD Codes Not Working?
There are a few reasons why your 9mobile USSD codes might not work. One possibility is that you need to enter the code correctly. Another possibility is that there is a problem with your network connection. You can restart your phone or check your network settings to see if that fixes the problem.
Why Can’t I Use USSD Code?
If you’re getting a connection error or invalid MMI code message, use the correct MMI code for 9mobile. If that doesn’t work, try restarting your phone and redial the code.
How Do I Contact 9mobile Customer Care?
Dial 300 to speak to a 9mobile customer support agent from your 9mobile line. Also, you can contact 9mobile via mail to and wait for a response from them.
If you’ve been facing difficulties with 9mobile USSD codes, it is likely due to the recent implementation of NCC harmonized short codes. This change aligns with the NCC’s consumer-centric approach to telecoms regulation.
However, you don’t need to worry because we have provided the updated working codes to resolve these issues. Remember to use the correct USSD codes and save them for future reference if you encounter any further issues. Stay connected! Checkout the List of All the New USSD Codes for MTN, Airtel, GLO & 9mobile for a comprehensive list of the new working codes.