5 Quick Ways on How to Stop Auto Renewal on 9mobile

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9mobile provides a wide range of data plans and value-added services, many of which come with auto-renewal. While this can be a convenient feature, it’s essential to remember that you will be charged for the plan again, even if you don’t need it.

If you wish to stop auto renewals on 9mobile, there are easy and quick ways to do so. This article will guide you through the steps on how to stop auto renewal on 9mobile (formerly Etisalat). So, read on to find out how you can stop auto-renewal on 9mobile and save yourself some money. 

5 Quick Ways on How to Stop Auto Renewal on 9mobile

How to Stop Auto Renewal on 9mobile Using USSD Code

To stop auto-renewal on your 9mobile plan using USSD code, follow these steps:

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Step 1: Dial *229*0#.

Step 2: Select “Stop Auto-Renewal” which should be the second option.

Step 3: Follow the prompts to confirm your selection

How to Stop Auto Renewal on 9mobile Using SMS

To stop auto-renewal by using SMS, text  “STOP” to 229. This will opt you out of auto-renewal for your current data plan.

It’s important to note that once you’ve opted out of auto-renewal, you’ll need to manually subscribe to a new data plan once your current plan expires.

How to Stop Auto Renewal on 9mobile Using the ig9te App

Try the following steps to stop auto-renewal on 9mobile using the ig9ite app:

Step 1: Download the ig9te app on your Android or iOS device from the Google Play Store or iOS app store. Open the app and sign in to your 9mobile number.

Step 2: Tap on the “My Account” tab. Scroll down and tap on “My Subscribed Services.”

Step 3: Select the service or plan you wish to stop auto-renewal and turn it off.

How to Stop Auto-Renewal on 9mobile Using Customer Care Service 

You have two options to stop auto-renewal on your 9mobile Nigeria using customer care service. Firstly, you can call 9mobile customer care on 300, or secondly, you can use the ig9te app to chat with customer care. Simply choose your preferred option and follow the instructions from the customer care representative.

How to Stop Auto-Renewal on 9mobile Using the New Unified NCC Short Code

Dial *305# and follow the prompts to cancel any Auto-Renewal on your 9mobile line.

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How to Cancel 9mobile (Etisalat) Chat Pack Auto Renewal

Dial *343*6*0# and wait for a confirmation message that auto-renewal has been successfully canceled for the subscription.

How to Stop Auto Renewal on 9mobile Night Plan

To stop auto renewal for Auto-Renewal for all 9mobile night plans, simply dial *229*0#.

How to Opt Out of 9konfam

If you wish to opt out of 9Konfam, try any of the two options below: 

  1. Call 9mobile customer care on “200” and request for migration to the new package of your choice.
  2. Use the 9mobile app (ig9te) to change your package or find the migration code for the specific package that suits your needs. Once you’ve found the code, dial it on your mobile device.

How to Stop Auto Renewal on 9mobile Data

  • Dial *229*0# to turn off auto-renewal on your 9mobile data plans. You’ll get an SMS confirming it’s deactivated.
  • You can send Cancel or Stop with the bundle keyword and send to 312 to cancel or deactivate the data plan.
  • You can avoid auto-renewals by choosing “One-off” when Buying Data on 9mobile to avoid auto-renewals.

How to Stop Auto Renewal on 9mobile Code

The Code to stop Auto Renewal on 9mobile is *305#

How to Cancel 9mobile CUG Auto Renewal

To stop auto renewal for CUG plans, dial *229*0#. You will get a message that auto-renewal has been deactivated for your CUG subscription. You can also dial *305# and follow the prompts.

Disabling auto renewal ensures you only renew services intentionally when you need them. The STOP code universally blocks all kinds of auto-renewals on 9mobile.

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Frequently Asked Questions:

How Do I Stop a Rollover on 9mobile?

Dial *229*0# on your phone. Alternatively, send a message with the word ‘STOP’ or ‘CANCEL’ to 229.

How Do I Check My Active Subscription?

There are different ways to check for active subscription on the 9mobile network. First, via USSD Via USSD by dialing *229*0# on your phone or by going to the “My Subscribed Services” section on the ig9te app to see your active subscriptions. Alternatively, you can call customer service on 200 for more information.

How Do I Unsubscribe From All Subscriptions?

Dial 229*0# on your phone using USSD Code or send a text message with the word ‘CANCEL’ to 229.

How Do I Unsubscribe From Shared Data on 9mobile?

Dial *229*0# to unsubscribe from all shared data bundles on 9mobile.

What Happens if I Don’t Cancel 9mobile Data Auto Renewal?

Once your data expires, the data plan will automatically renew itself, and the amount will be deducted from your current airtime balance.

Final Words

In conclusion, by carefully following the tips outlined in this article, you can avoid unnecessary deductions on your 9mobile (Etisalat) line. If, despite your efforts, you’re still unable to remove an auto-renewal bundle or package, feel free to call the 9mobile customer service center on 300 for further assistance.