If you are a Yola electricity distribution company (YEDC) customer, upgrading your prepaid meter is a simple process that can be done in a few easy steps. If you’re already having issues with your prepaid meter, you should upgrade it to start accepting tokens if it rejects them.
In this article, I will guide you through how to upgrade YEDC prepaid meter. I will cover how to get your YEDC KCT code, load your YEDC KCT code, and things to note about the meter upgrade.
How to Get YEDC KCT Code
The first step in upgrading your Yola Electricity Distribution company prepaid meter is to get your KCT code. You can get your KCT code by visiting any YEDC office near you. You will need to provide your account number and other personal details to get your KCT code. Once you have your KCT code, you can proceed to the next step.
How to Load YEDC KCT Code
After getting your KCT code, the next step is to load it into your prepaid meter. To do this, follow these steps:
- Press the “Enter” button on your prepaid meter.
- Enter your KCT code using the keypad on your prepaid meter.
- Press the “Enter” button again to confirm your KCT code.
- Wait for a few seconds for your prepaid meter to update.
- If you were given two (2) KCT code, emter the 2nd KCT code and press enter.
How to Upgrade YEDC Prepaid Meter
To upgrade a YEDC prepaid meter, you can:
- Visit the nearest YEDC office to get a Key Change Token (KCT).
- Once you get the KCT code, press any key of the prepaid meter to make it come up.
- The upgrade will be successful and complete in few seconds.
- Enter your KCT code using the keypad on your prepaid meter.
- Press the “Enter” button again to confirm your KCT code.
- Wait for a few seconds for your prepaid meter to update.
- If you were given two (2) KCT code, emter the 2nd KCT code and press enter.
How to get a new YEDC Prepaid Meter
To get a new prepaid meter, follow the instructions:
- Before arranging for a new prepaid meter, check that your home’s electrical wiring and distribution board are compatible. Although, the YEDC technician can assess this when installing the meter.
- Download the meter application form and fill all the necessary information.
- Then submit a meter request application to YEDC and pay any required processing fees. YEDC has vendors to handle meter procurement, but you can also liaise with approved third-party vendors recommended by YEDC.
- YEDC will assign a technician to install the new prepaid meter. They will disconnect and remove your old postpaid or prepaid meter before attaching the new one. The technician will test the new meter to verify correct operation.
Things to Note About YEDC The Meter Upgrade
- The meter upgrade is free of charge.
- You will not be charged for the KCT code.
- The upgrade process takes a few seconds to complete.
- During the upgrade process, your prepaid meter will be offline.
- After the upgrade process is complete, your prepaid meter will be online again and will start accepting new energy tokens
- You will not lose any units left on your prepaid before the upgrade.
- Use any unused tokens before the upgrade, as the prepaid meter may not accept old tokens after the upgrade..
Final Words
Upgrading your YEDC prepaid meter is a simple process that can be done by yourself in a few easy steps. Following the steps outlined in this article, you can upgrade your prepaid meter and enjoy an uninterrupted power supply.
If you have any questions or concerns about the upgrade process, don’t hesitate to get in touch with YEDC customer care.
Frequently Asked Questions
Will I Lose Any Credit During the Upgrade?
No, you won’t lose any credit when you upgrade your YEDC prepaid meter.
How Long Does It Take To Upgrade a Prepaid Meter?
It takes a few minutes for the upgrade to complete. The upgrade is usually completed in seconds.
How Much Does It Cost to Upgrade a Prepaid Meter?
The upgrade is free.
Can I Upgrade My Prepaid Meter Online?
To upgrade your YEDC prepaid meter, you’ll have to visit their office or call their customer care line to get the KCT codes you’ll use to upgrade your meter.
What Happens if I Enter the Wrong KCT Code?
If you enter the wrong KCT code, the meter will reject the code until you use the correct code, and the upgrade will be successful.
Can I Use My Prepaid Meter While It Is Being Upgraded?
It depends. If you have a token or electricity before the upgrade, then you can use it. However, if no unit is left and you are upgrading, you won’t be able to use the meter until the upgrade is complete.
What Should I Do if I Have Issues With My Prepaid Meter After the Upgrade?
If you have any questions or concerns about the upgrade process, don’t hesitate to get in touch with YEDC customer care.
