If you’re having issues with your GOtv service, such as “No Service Found” or “Searching for Signal,” this can be caused by different problems that you can quickly troubleshoot and fix with the tips in this quick guide.
In the following paragraphs, I will show you how to fix no service found on GOtv and get it up and running again in no time.
Without further delay, let’s begin!
Why is There No Service Found on GOtv?
If you’re experiencing a “No Service Found” error message on your GOtv, it could be due to various reasons. Here are some of the most common causes:
- Signal Issues: If your GOtv decoder is not receiving a signal, you may see a “No Service Found” error message. This could be due to poor weather conditions, a faulty antenna, or a weak signal.
- Account Issues: If your GOtv subscription has expired or is inactive, you may see a “No Service Found” error message.
- Technical Issues: If there is a technical issue with your GOtv decoder, you may see a “No Service Found” error message. This could be due to a software issue, a hardware issue, or a problem with your cables.
- Network Issue: If the weather is not clear and cloudy or there’s rain, you may experience a no service issue on your GOtv.
How to Fix No Service Found on GOtv
If you’re experiencing a “No Service Found” error message on your GOtv, here are some tips you can try to fix the issue:
Check the Antenna
The first thing you should do is to check your antenna. Ensure it is correctly connected to your decoder and pointing in the right direction. You may need to replace your antenna if it is damaged or broken.
Next, check if the signal wire is fixed correctly. Then, gently move the GOtv antenna until you notice a signal. You can ask someone to help you check when the signal comes up. After finding the signal, tighten the antenna in the new position.
Check the Signal Strength
If your antenna is fine, the next thing you should check is the signal strength. You can do this by going to the signal strength menu on your decoder. If the signal strength is low, you may need to adjust your antenna or move it to a different location following the instructions previously.
Once the signal strength and quality bars are no longer empty, the signal has been successfully restored to your GOtv decoder. Check if the stations are on, and enjoy watching your favorite shows.
Check the Error Code
If you see an error code on your screen, you should note it. You can then check how to clear GOtv error codes to find out what the error code means and how to fix it.
If there’s an error code E48 to 322 on the screen, set the arrow to E48 to 322 and press “OK” to search for a signal using your GOtv remote. If the signal strength is empty and the quality is blank, then there is no signal on your decoder.
Begin by checking if the signal wire is connected. If it is connected, check if the wire is OK. If the wire is OK and there is still no signal, proceed to check the antenna following the previous tips.
Check the Weather
Check to see if the outside is cloudy; if it is about to rain or already raining, you may experience the ‘No service’ issue. If this is the case, you can do little or nothing to remedy the situation. You can wait for the weather to clear up or improve; hopefully, the no-service issue will also clear out when the weather is better.
Reset the Decoder
If none of the above steps work, try resetting your decoder. To do this, unplug your decoder from the power source, wait for a few seconds, and then plug it back in. This should manually soft reset your decoder and fix the “No Service Found” issue.
How to Fix Searching for Signal on GOtv
If your GOtv decoder is stuck on “Searching for Signal,” here are some steps you can take to fix the issue:
- Make sure your antenna is properly installed and aligned. You may not receive a signal if your antenna is damaged or not aligned correctly.
- Poor weather conditions can affect your signal. If it’s raining or windy outside, you may need to wait for the weather to clear up before receiving a signal.
- Make sure your cables are correctly connected and are not damaged. If your cables are damaged, you may not receive a signal.
Check out how to fix no signal issues for more details and troubleshooting tips to help you fix the problem.
How to Fix E48-32 Searching for Signal on GOtv
If you see the E48-32 error message on your GOtv, no signal is received from the antenna to the decoder. Issues, such as a loose connection, bad weather, or a faulty antenna, can cause this error.
Here are some steps you can take to try and fix the problem:
- Ensure that the antenna is correctly connected to the back of the decoder.
- Turn off the decoder’s power source at the wall plug and wait for at least 10 seconds before turning it back on again.
- Reset your decoder by sending a text message to 44688 with the word “reset” to clear the error message.
How to Find My GOtv Signal
To find your GOtv signal, you can do the following:
- Press the Menu button on your GOtv remote
- Select Advanced Options and press ‘OK’
- Select ‘Signal Information’
- Press ‘OK’
Conclusion
That’s how to fix the “No Service Found” issue on your GOtv. It is usually easy to fix by following the steps outlined in this article, and you should be able to get your GOtv service up and running again in no time.
If you still have issues, contact the GOtv customer support team for assistance.
Frequently Asked Questions
What Can I Do if My GOtv Decoder Is Disconnected?
If your GOtv decoder is disconnected, you can try the following steps:
- Make sure your cables are correctly connected and not damaged.
- Make sure your GOtv decoder is properly plugged in and receiving power.
- Check your account and make sure your GOtv subscription is active and up-to-date.
How Do I Manually Reset My GOtv Decoder?
To manually reset your GOtv decoder, follow these steps:
- Unplug your GOtv decoder from the power source.
- Wait for 30 seconds.
- Plug your GOtv decoder back in.
Why Is My GOtv Signal Strength 0?
If your GOtv signal strength is 0, it could be due to various reasons. Here are some of the most common causes:
- Antenna Issues: If your antenna is not installed correctly or aligned, you may not receive a signal.
- Weather Conditions: Poor weather conditions can affect your signal strength.
- Technical Issues: If there is a technical issue with your GOtv decoder, you may not receive a signal.
Why Is My GOtv Signal Quality Locked?
If your GOtv signal quality is locked, it could be due to various reasons. Here are some of the most common causes:
- Signal Issues: If your GOtv decoder is not receiving a signal, you may see a “No Service Found” error message. This could be due to poor weather conditions, a faulty antenna, or a weak signal.
- Technical Issues: If there is a technical issue with your GOtv decoder, you may see a “No Service Found” error message. This could be due to a software issue, a hardware issue, or a problem with your cables.
How Do I Get Signal Information on GOtv?
To get signal information on your GOtv, follow these steps:
- Press the Menu button on your GOtv remote
- Select Advanced Options and press ‘OK’
- Select ‘Signal Information’
- Press ‘OK’
