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How to Fix Dstv Decoder Not Responding to Remote

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If you are experiencing issues with your DStv decoder not responding to your remote, you’re in the right place. This problem can be caused by several issues, which will be discussed in this article, as well as how you can fix them.

In this article, you’ll learn how to fix DStv Decoder Not Responding to Remote. We will also cover some frequently asked questions about DStv decoders and remotes.

Let’s begin

How to Fix Dstv Decoder Not Responding to Remote

Reasons Why Your DStv Decoder May Not Be Responding to Your Remote

There are many reasons why your DStv decoder may not be responding to your remote. Here are some of the most common reasons:

1. Dead Batteries

One of the most common reasons your DStv decoder may not respond to your remote is that the batteries are dead. If this is the case, you will need to replace the batteries in your remote.

2. Obstruction

Another reason your DStv decoder may not be responding to your remote is an obstruction between the remote and the decoder. Ensure nothing is blocking the line of sight between the remote and the decoder.

3. Remote Not Pointed at the Decoder

Your DStv decoder may not respond to your remote because you are not pointing the remote at the decoder. Make sure that you are pointing the remote directly at the decoder.

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4. Interference

Interference from other electronic devices can also cause your DStv decoder to not respond to your remote. Make sure that there are no other electronic devices near your decoder that could be causing interference.

5. Faulty Remote

If none of the above solutions work, your remote may be faulty. In this case, you will need to replace your remote.

How to Fix DStv Decoder Not Responding to Remote

Here are some troubleshooting tips to fix your DStv decoder not responding to your remote:

1. Replace the Batteries

If the batteries in your remote are dead, you will need to replace them. Make sure that you use the correct type of batteries for your remote. Also, ensure you insert the batteries correctly because it won’t work if you don’t.

2. Remove Obstructions

Ensure that nothing is blocking the line of sight between your remote and your decoder. Move any obstructions out of the way. 

3. Point the Remote at the Decoder

Make sure that you are pointing your remote directly at your decoder. The sensor in the remote must point towards the receiving sensor on the decoder for the decoder to respond to the commands coming from the remote.

4. Check for Interference

Make sure that there are no other electronic devices near your decoder that could be causing interference. Move any electronic devices away from your decoder. Electronic appliances like microwaves and others can cause interference. If you have devices that will interfere with the network, move them to another location.

5. Replace Your Remote

If none of the above solutions work, your remote may be faulty. If the batteries are working well and there is no interference, you will need to replace your remote.

How to Fix DStv Remote Not Changing Channels

If your DStv remote is not changing channels, try the following troubleshooting:

  1. Make sure that your remote is pointed directly at your decoder.
  2. Check the batteries in your remote and replace them if necessary.
  3. Remove any obstructions between your remote and your decoder.
  4. Reboot your decoder by unplugging it from the power source and plugging it back in.
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How to Fix Dstv Remote Volume Not Working

If your DStv remote volume is not working, try the tips below to fix the problem:

  1. Make sure that your remote is pointed directly at your decoder.
  2. Check the batteries in your remote and replace them if necessary.
  3. Remove any obstructions between your remote and your decoder.
  4. Check the volume settings on your decoder and ensure they are not muted or turned all the way down.

How to Fix Dstv Remote Battery Not Working

If your DStv remote battery is not working, all you need to do is replace the batteries in your remote. Ensure you are using the correct type of batteries for your remote.

How to Fix Dstv Remote Not Working With New Batteries

If your DStv remote is not working with new batteries, ensure you use the correct type of batteries. To confirm if the batteries are working, the green/red light on the remote should light up when you press any button. 

If the green/red light doesn’t blink when you press a button, the remote is broken or needs new batteries. If the green light doesn’t blink after installing new batteries, you’ll need to replace the remote.

How to Fix Dstv Remote Not Changing Channels

If your DStv remote is not changing channels, try the tips below:

  1. Make sure that your remote is pointed directly at your decoder.
  2. Check the batteries in your remote and replace them if they are low. Also, make sure you insert the buttons correctly.
  3. Remove any obstructions between your remote and the decoder.

How to Fix Dstv Remote Volume Not Working

If your DStv remote volume is not working, try these troubleshooting tips:

  1. Make sure that your remote is pointed directly at your decoder.
  2. Remove any obstructions between your remote and your decoder.
  3. Check the volume settings on your decoder and ensure they are not muted or turned all the way down.

How to Fix Dstv Remote Buttons Not Working?

If your DStv remote buttons are not working, try the following:

  1. Remove the batteries and reinsert them, making sure that they are inserted correctly.
  2. Clean the buttons on your remote with a soft cloth. If the buttons still don’t work, the panel may have an issue. Take the remote for repairs or replace the remote with a new one.
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How to Fix Dstv Decoder Not Responding to Remote Volume?

If your DStv decoder is not responding to your remote Volume, try the following:

  1. Make sure that your remote is pointed directly at your decoder and that the Volume up or down button is not stuck. If it is stuck, try using any tiny object to see if you can get it unstuck.
  2. Replace the batteries in your remote if they are low. If the batteries are low, some of the buttons on the remote will not work.
  3. Check the volume settings on your decoder and ensure they are not muted or turned all the way down. Increase the Volume and see if this solves or fixes the problem.

How to Fix Dstv Decoder Not Responding to Remote After?

If your DStv decoder is not responding to your remote after trying all of the above solutions, your remote may need to be fixed. If this is the case, you will need to replace your remote.

Dstv Remote Showing Green Light but Not Working

If your DStv remote is showing a green light but is not working, try the tips below:

  1. Remove the batteries and reinsert them, making sure that they are inserted correctly.
  2. Clean the buttons on your remote with a soft cloth.
  3. Reboot your decoder by unplugging it from the power source and plugging it back in.

How to Reset Your DSTV Remote

If none of the above solutions work, you can try resetting your decoder. Here’s how to do it:

  1. Find the (i) information button on the remote.
  2. Press and hold the (i) button for 10 seconds or more until the LED starts blinking.
  3. Release the Reset button after the LED light stops flashing.
  4. Test the remote by pressing any button.

Conclusion

I hope that this article has helped you fix your DStv decoder not responding to your remote. If you’re still having issues, don’t hesitate to contact the DStv customer support team for assistance.

If some of your channels are not showing, read about How to fix DSTV channels not showing here for troubleshooting tips to fix the problem.

Frequently Asked Questions 

Why Is My Dstv Remote Not Working but Red Light Blinking?

If your DStv remote is not working but the red light is blinking, it could be an indication that the batteries are low or dead. Try replacing the batteries with new ones and see if that resolves the issue.

What Causes a Remote to Not Change Channels?

There are several reasons why a remote may not change channels. Some of the most common reasons include dead batteries, an obstruction between the remote and the decoder, interference from other electronic devices, and a faulty remote. Try troubleshooting the issue by following the steps outlined in this article.

Why Is My DStv Decoder Not Responding to the Remote Control?

If your DStv decoder isn’t responding to the remote control, it could be due to various reasons. Dead batteries, an obstruction between the remote and the decoder, interference from other electronic devices, and a faulty remote are some common causes. To resolve the issue, you can try troubleshooting by following the steps explained in this article.

Can I Use My Phone as DStv Remote?

Yes, you can use your phone as a DStv remote. There are several apps available on the Google Play Store that allow you to control your DStv decoder using your phone. Some of the most popular apps include Remote Control for DSTV and DStv Now.