Are you locked out of your MTN SIM card? If so, you’re not alone. Several MTN subscribers have had their SIM cards blocked after entering their PIN incorrectly too many times. But don’t worry there are ways to get your MTN PUK number and unlock your SIM card.
In this blog post, You’ll learn how to get MTN PUK number in just a few simple steps. You’ll also find tips on how to avoid getting locked out of your SIM card in the future. So, whether you’re a first-time MTN customer or you’ve just forgotten your PUK number, read on to learn how to get your MTN PUK number!
How to Get MTN PUK Number Using USSD Code
To retrieve your MTN PUK number if you’re locked out of your SIM card using a USSD Code, follow these steps:
Step 1: Dial *123*7# on another MTN line (third-party phone).
Step 2: Choose option ‘3’ to get your PUK code.
Step 3: Follow the prompts and answer the security questions to confirm ownership of the line.
The PUK code will be displayed on the third-party’s phone, and it will also be shared via SMS. Now, enter the PUK code on the affected MTN SIM card to unlock it.
How to Get MTN PUK Number Via Customer Care Service
To get your PUK number from MTN customer service, follow the steps provided below:
Step 1: Dial 300 from your device to reach MTN customer service.
Step 2: Follow the voice prompts and select the option to speak with a representative.
Step 3: Once connected to an agent, request your PUK number.
Step 4: The customer care agent will ask you a series of questions to confirm ownership of the MTN number. Please answer all the questions.
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After successful verification, the agent will provide you with your MTN PUK number.
How to Get MTN PUK Number Online
You can get your MTN PUK number online by chatting with Zigi, MTN’s personal assistant. Here are the steps on how to do it:
Step 1: Open WhatsApp and add the Zigi chatbot by searching for +2349033000001.
Step 2: Once you’ve added Zigi, start a chat by saying “Hi”.
Step 3: Choose the option to talk to an agent.
Step 4: Once you get connected to an agent, then request your PUK code.
Step 5: The agent will ask you a few security questions to confirm your identity.
Once they’ve verified your identity, they will provide you with your PUK number.
How to Get My MTN PUK Number Without SIM Pack
Dial *123*7# from your phone and then choose the option to get a PUK number. Entered the phone number and follow the prompts to get your PUK number.
How to Get MTN PUK Number From Another Phone
Dial *123*7# from any of your friends or family MTN number then choose the option to get PUK and enter your affected number. Follow the prompts to confirm you’re the owner of the MTN number and your PUK number will be sent to you.
How to Get PUK Code Without Calling Customer Service
Find your SIM pack – this is the case that your SIM card came in. If you’ve kept it securely in a place, find it and check the back of the SIM pack. You should find your PUK code or number at the back of the SIM pack.
Now, go ahead and use it to unlock your MTN SIM card.
How to Avoid Getting Locked Out of Your SIM
Here are some tips to help you avoid getting locked out of your SIM card in the future:
- Safely secure your PIN without writing it down on your phone or in your wallet.
- Make an effort to remember your PIN. In case of forgetting it, you can always reset it through MTN customer care.
- Be cautious not to enter your PIN incorrectly multiple times, as it can lead to the blocking of your SIM card.
- Keep your SIM pack in a safe and easily accessible place for future use.
By following these simple tips, you can ensure the safety and security of your SIM card, reducing the risk of getting locked out in the future.
Frequently Asked Questions:
Can I Get My PUK Online?
Yes. You can chat MTN customer service online via WhatsApp or any of their social media handles to retrieve your PUK number.
Can You Unlock SIM Without PUK?
No. However, if the SIM hasn’t been blocked and asking for your PUK number, you can easily enter your SIM card lock pin to unlock your SIM card.
Is Sim Pin the Same as PUK Code?
No. SIM PIN and PUK code are not the same. The SIM PIN is a 4-digit number that you use to protect your SIM card from unauthorized access. The PUK code is an 8-digit number that you use to unlock your SIM card if you enter your PIN incorrectly too many times.
What Is the Default Pin for MTN PUK?
MTN Default SIM PIN is 00000. The PIN can be used to lock the SIM.
How Do I Reactivate My Blocked MTN SIM?
Visit any MTN service centers or connect stores nearest to you with the following: Phone Number, NIN Number, Your full name, date of birth, state of origin and mother’s maiden name.
To get your MTN PUK number is a simple process that can be done in just a few minutes. By following the steps outlined in this blog post, you’ll be able to unlock your SIM card and get back to using your phone in no time.
If you’re still having trouble getting your MTN PUK number, or if you’re unable to unlock your blocked MTN SIM card, be sure to contact MTN customer care for assistance. Stay connected with MTN!