Are you looking to stop those recurring payments for your Netflix subscription? Whether you find yourself not using the service enough or simply want to cut down on expenses, you should be in control and this article has got you.
This article will guide you through the various methods on how to cancel Netflix subscription, along with answers to frequently asked questions that may help you troubleshoot any issues you may have.
Let’s get started!
To cancel your Netflix subscription through the mobile app, follow these steps:
- Launch the app on your mobile device.
- Tap on the ‘Profile’ icon at the top right corner.
- Select ‘Account’ from the menu.
- Under the ‘Membership & Billing’ option, tap on ‘Cancel Membership’.
- Select ‘Finish Cancellation’ to complete the process.
How to Cancel Netflix Subscription Online via Website
If you prefer using a web browser, here’s how to cancel your subscription online:
- Go to the Netflix website and sign in.
- Click on your profile icon at the top right corner of the page
- Select ‘Account’ from the dropdown menu.
- Scroll down to this section and click on ‘Cancel Membership’.
How to Cancel Netflix Subscription On Smart TV
The steps may be slightly different depending on your TV brand, but generally, you can follow these instructions:
- Launch the app using your remote control and navigate to the ‘Settings’ option.
- Choose “Account Settings” then select ‘Account’.
- Scroll down and select ‘Cancel Membership’.
- Wait for a confirmation message indicating that your membership has been canceled.
How to Cancel Netflix Subscription Through Apple ID (iPhone Users)
If you’re billed through Apple pay, follow these steps to cancel your subscription:
- Go to your iPhone’s Settings.
- Tap on your name at the top of the screen.
- Select ‘Subscriptions’ from the list.
- Tap on Netflix in your subscriptions list.
- Choose ‘Cancel Subscription’ and confirm.
How to Cancel Netflix Subscription Through Google Play (Android Users)
If you’re an android user and being billed through Google Play, follow the steps below to cancel your Netflix subscription through Google Play:
- Open Google Play Store on your device
- Tap on the three horizontal lines (menu) in the top left corner.
- Select ‘Subscriptions’.
- Find Netflix in your subscriptions list and tap it.
- Tap ‘Cancel Subscription’ and follow any other prompts to confirm your selection.
How To Stop Netflix Monthly Payment
To stop your Netflix monthly payment, cancel your Netflix subscription. Follow the instructions in this article to cancel your subscription.
How to Cancel Netflix Account Without Password
If you’ve forgotten your password, you can try to recover your password by using the ‘Forgot Password’ option on the App or Website to recover your password. After you’ve recovered your password, follow any of the tips I mentioned about to cancel your Netflix account or password.
If you cannot recover your password or you’re trying to cancel the account of a deceased friend or family member, get this information, the “Email address or phone number associated with the Netflix account” and the “Full payment information currently used to pay for Netflix” Then send an email to Netflix requesting for cancellation of the account or contact them here.
Wrapping Up
Follow the tips in this article carefully to cancel your Netflix subscription. If you encounter any issues while trying to cancel, don’t hesitate to reach out to Netflix customer support for assistance.
Feel free to share this article with someone that you feel might need this. Check out how to clear Netflix error codes if you’re having issues with your account.
Frequently Asked Questions
Why Can’t I Cancel My Netflix Subscription?
If you’re having trouble canceling your Netflix subscription, ensure you’re logged into the correct account or check if your subscription was purchased through a third-party service (like Apple or Google). Also, check and ensure that you have an active subscription before trying to cancel it.
How Long Will My Account Stay Active Without Payment?
Your account can remain active for up to 10 months without payment before it’s permanently deleted.
Can I Get a Refund After Cancelling?
Netflix does not give refunds if you cancel your subscription; however, you can continue using the service until the end of your billing cycle after which your plan will be fully canceled.
What Happens if I Don’t Pay My Subscription?
If you do not make payment after your subscription expires, you’d be given a grace period in which you’d be required to renew your subscription after which your account will be suspended until payment is made if you do not. This means you’d not be able to access Netflix until you renew your subscription.
How Do I Cancel My Netflix Plan?
Follow the steps below to cancel your Netflix plan:
- Login to your Netflix account on your device
- Find the section labeled “Membership” on your account page and click on it.
- Look for a link that guides you through the cancellation process.
- If there’s no cancellation link available, follow the instructions on the page to contact your payment partner (Google or Apple pay) for assistance in canceling your subscription or Netflix plan.