You’re not alone if you’re experiencing sound but no picture on your DSTV. This is a common issue that various factors can cause. Fortunately, there are several things you can do to fix the problem.
This article will show you how to fix DSTV No Picture but Sound problems and get your DSTV decoder and TV working again without hiccups. If this is what you like, continue reading the troubleshooting tips in the following paragraphs.
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How to Fix Dstv No Picture but Sound
Below are some troubleshooting tips you should try if your DSTV decoder has sound but is not showing pictures. Ensure that you try out all the tips to find out which helps to fix the problem that you’re having currently.
Your TV has different configuration settings that you configure to get the best out of your TV, whether it’s a smart or normal TV. Some of these configurations and settings will affect your TV connections and determine if you will see anything.
Now, let’s start troubleshooting by checking your TV to see if everything is okay because the issue is usually with your TV and not your DSTV decoder. Now, let’s begin!
The most accessible place to start. Unplug your TV for 60 seconds or wait for a while for the TV to cool off. Don’t just turn it off. Hold the power button down for 30 seconds after it’s unplugged. Count slowly for 60 seconds, or use a watch. You can wait for the TV to cool off, then plug your TV back in and check if it turns on and shows pictures or videos. If it’s working, you are done. If not, go to the next step.
Check the brightness setting on your device. Sometimes, a setting can get glitched, and the brightness level may be reduced to the minimum, which would cause the TV not to show any pictures. Increase the brightness level if it is low. Are there any pictures now? If there is, you’re done. If not, do the next troubleshooting tip.
If the above checks out and the TV still won’t show pictures, and you’re unsure if the TV is faulty, try the DSTV decoder on another TV. Change the HDMI cable from the TV or the A/V jacks (red, yellow, and white) plugged into your TV and out into another.
If pictures are displayed, then your TV is faulty. Have a technician have a look and try to repair the TV. The LED lights inside the TV have burned out and will be replaced by the technician. Once that is replaced, your TV will work again without issues.
It is helpful to check all the connected source devices like Cable Boxes, wires, the DSTV dish itself, etc. This might fix the no-picture problem, which is pretty simple.
Check HDMI (Cables and Inputs)
The HDMI Inputs can have problems that will interrupt the video signal while still allowing audio to function. There are two main points of failure: the input sockets and the cables. First, unplug and reconnect each HDMI cable at both the TV end and the other connected device. Do this for every device that is connected to your TV. Use a known good cable and swap it with the cable from a particular source. See if that helps.
Do this in turn for each source that you have. If this swap fixes a problem, then get a replacement cable and install it. Check the source in the settings on the TV and where it is plugged in on the TV. Since you are already getting sound, it is highly unlikely that there is a mismatch between input and setting; if there is no issue, go to the next item.
Swap ports; if you have something plugged into HDMI1 and it isn’t working, see if you can plug it into HDMI2 (for example) and set the TV for this. Some TVs will look automatically for the active source. If that works, see if another device will work in HDMI1. If it doesn’t, it could mean your HDMI port is bad or a major software glitch, and a factory reset might be necessary.
It might also indicate a problem with a particular connected device if ‘‘that device’’ doesn’t work on any port. Occasionally, non-certified HDMI cables will cause issues in this way, and it is best to use certified cables. Some newer models will have an HDMI test mode. You can check the cables for faults using this setting.
If the above steps don’t work, it’s possible that there’s a software issue with your TV. In this case, you may need to update your TV’s firmware or reset it to its factory settings if you use a Smart TV. Check your TV’s user manual for instructions on how to do this.
If none of the above steps work, it’s possible that there’s a hardware issue with your TV. In this case, you may need to take your TV to a repair shop or contact the manufacturer for assistance. If the issue is not with your TV then you need to reset your DSTV decoder, refer to your user manual for the exact steps to reset your DSTV decoder.
There you have it! How to Fix Dstv No Picture but Sound: If you’ve followed this article patiently and done the tips above, you should have fixed the problem of ‘Dstv No Picture but Sound.’
Check out DSTV packages and price lists for more information about DSTV packages and their channels list.
Frequently Asked Questions
Why Is My DSTV Showing Black Screen?
Various factors, including a misconfigured TV, bad connections, or a hardware issue, can cause a black screen on your DSTV. Try the troubleshooting tips outlined in this article to fix the problem.
Why Do I Have Sound but No Picture?
If you’re experiencing sound but no picture on your DSTV, there’s likely a problem with your TV’s settings or connections. Try the troubleshooting tips outlined in this article to fix the problem.
Why Is My DSTV Not Displaying?
If your DSTV is not displaying, there may be a problem with your TV’s settings or connections. Try the tips outlined in this article to fix the problem.
How Do I Fix Unresponsive DSTV Decoder?
If your Dstv decoder is unresponsive, try rebooting it. Please turn it off and wait for about 2 minutes to try resetting it to its factory settings. Check your decoder’s user manual for instructions on how to do this.
Is There a Reset Button on a DSTV Decoder?
Yes, there is a reset button on most Dstv decoders. Check your decoder’s user manual for instructions on how to use it. Although, not all decoders have this reset button. The reset button is usually a tiny hole on the decoder that needs to use an affix pin or any small object to be pressed.