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GLO Data Full Troubleshooting Guide: All Issues Resolved!

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Are you having trouble with your Glo data? Do you need help getting your data to work? Maybe your data connection is slow, not connecting, or running out even when you’re not using it. If so, you’re not alone. Many Glo users have experienced similar issues and have had to troubleshoot their data connections. 

In this GLO Data Full troubleshooting guide, I will show you to fix common issues you may be experiencing with your GLO Data. Without further delay, let’s begin!

GLO Data Full Troubleshooting Guide

Why Is My GLO Data Not Working?

There are several reasons why your Glo data may need to be fixed. Some of the most common causes include:

  • You may have exhausted your data, or it has expired. If that’s the case, you’ll have to buy another GLO Data Bundle, and your data will start working again.
  • Your data connection may be switched off; pull down the notification tray on your device and check if data is turned ON; if it’s not, turn it ON. Also, make sure you choose GLO as your preferred data SIM.
  • You may need to use GLOs’ incorrect APN Setting. Ensure that you have the correct GLO APN settings and try again.
  • GLO may have network downtime. If you figured that’s the case, you must be patient until GLO restores its services.
Also Read:  5 Easy Ways on How to Cancel Auto-Renewal on GLO

How Do I Fix My GLO Data?

If your Glo data is not working, there are several things you can do to fix it. Here are some troubleshooting steps you can take:

  • Check if your GLO Data Plan is expired or exhausted. Buy a new data plan and you’ll get reconnected immediately.
  • Ensure that your data connection is turned on. If your data is not turned ON, turn it ON and ensure that you choose GLO as your preferred Data SIM.
  • Check if your APN settings are correct. If they are not, get the correct GLO APN settings and reconfigure.
  • Restart your device or try using a different device.

If none of the tips above works, contact Glo customer support for assistance.

Why Is My GLO Data Slow?

Glo data can be slow for several reasons, including network congestion, poor signal strength, or outdated device software. Also, the network may be slow because you need more data.

How Do I Speed Up My GLO Data?

To speed up your Glo data, you can try the following:

  • Use a device with 4G LTE support. If you’re using a 2G or 3G device, upgrade your device or visit GLO service centers to upgrade your SIM card.
  • Clear your device cache. Go to your settings, find the cache files, and then delete them; this should help improve the speed of your data connection.
  • Disable background data usage.
  • Change to Cloudflare or Google DNS. To change to Cloudflare or Google DNS, follow these steps:
    • Go to your device settings.
    • Tap on Wi-Fi & Internet.
    • Tap on Private DNS.
    • Enter “1.1.1.1.cloudflare-dns.com” 
    • Save the settings.

Why Is My GLO Data Not Connecting?

If your Glo data is not connecting, it could be due to several reasons, including:

  • Poor signal strength. You’ll have to move to an area with better network reception.
  • You may not have an active GLO data plan.
  • Incorrect APN settings. Ensure to check and ensure that you’re using the correct GLO APN settings.
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How Do I Connect to GLO Data?

To connect to Glo data, follow these steps:

  1. Ensure you have an active GLO data plan.
  2. Check and ensure that the GLO APN Settings are correct.
  3. Turn on your data connection. Restart your device.
  4. That’s it. You’ve successfully connected to GLO Data.

Why Is My GLO Data Not Showing?

If your Glo data is not showing, it could be due to several reasons, including:

  • A GLO network connection problem in your area. 
  • Preferred Network Type Problem. Maybe you select just 4G LTE broadband, and there’s no 4G network. Always select “Auto Mode” so your network can easily switch between 2G/3G and 4G when there’s a network problem.
  • Your Data Connection is switched off, or you have an incorrect GLO APN Setting.

How Do I See My GLO Data Usage?

To see your Glo data usage, follow these steps:

  • Download the GLO Cafe App and sign in with your Phone number. 
  • Select “Data Balance.”
  • Tap More details
  • You will see your data usage. 

How Do I Reset My GLO Data Settings?

To reset your Glo data settings, follow these steps:

  1. Open the Settings app on your phone.
  2. Tap on Network & Internet and choose “Mobile Network.”
  3. Tap on the name of your GLO network.
  4. Tap “Advanced.”
  5. Tap on “Reset to Default.”

How Do I Troubleshoot GLO Data Problems?

To troubleshoot Glo data problems, follow these steps:

  • The first thing to do is to check if your data plan is expired or exhausted.
  • Next, confirm that your data connection is turned on.
  • Check if your APN settings are correct.
  • Turn off your data and restart your device.

The troubleshooting tips above should help you fix your GLO data problems. If none works, try your SIM card on another device to see if it works.

How Do I Get a Refund for My GLO Data?

To get a refund for your GLO data, contact GLO customer support and explain the issue. They will guide you through the refund process.

Also Read:  How to Borrow Airtime From GLO

How Do I Contact GLO Customer Support for Data Problems?

To contact GLO customer support for data problems, dial 300 from your GLO line or email [email protected].

What Is the GLO Data Troubleshooting Number?

The Glo data troubleshooting number is 300. Call them to ask if you have any issues or complaints about your data plan.

How Do I Check My GLO Data Settings?

To check your Glo data settings, follow these steps:

  • Go to your device settings.
  • Tap on Network & Internet.
  • Tap on Mobile Network.
  • Tap on Access Point Names.
  • Select GLO APN.

How Do I Change My Glo Data Settings?

To change your Glo data settings, follow these steps:

  • Go to your device settings.
  • Tap on Network & Internet.
  • Tap on Mobile Network.
  • Tap on Access Point Names.
  • Select the Glo APN.
  • Edit the settings.

How Do I Restart My GLO Data?

To restart your Glo data, turn off your device and turn it back on.

How Do I Refresh My GLO Data?

To refresh your Glo data, turn off your device and turn it back on.

How Do I Enable GLO Data?

To enable Glo data, follow these steps:

  • Go to your device settings.
  • Tap on Network & Internet.
  • Tap on Mobile Network.
  • Turn on Data Connection.

How Do I Disable GLO Data?

To turn off Glo data, follow these steps:

  • Go to your device settings.
  • Tap on Network & Internet.
  • Tap on Mobile Network.
  • Turn off Data Connection.

Why Is My GLO Data Being Used Even When I’m Not Using It?

Your GLO data may be used even when you’re not using it due to background data usage. Some apps may use data in the background, even when you’re not actively using them.

How Do I Stop My GLO Data From Being Used in the Background?

To stop your Glo data from being used in the background, follow these steps:

  1. Go to your device settings.
  2. Tap on Apps & Notifications.
  3. Tap on See All Apps
  4. Select Data Usage and then “Unrestricted Data Access.”
  5. Turn off unrestricted data access for all the apps.

How Do I Block Certain Apps From Using My GLO Data?

If you want to block certain apps from using your Glo data, follow these steps:

  1. Go to your device settings.
  2. Tap on Apps & Notifications.
  3. Tap on See All Apps
  4. Select Data Usage and then “Unrestricted Data Access.”
  5. Turn off unrestricted data access for the App you want.

Conclusion

GLO Data issues can be frustrating, but there are several ways to fix the problems. From checking your data plan to ensuring that your data connection is turned on, there are several steps you can take to troubleshoot your GLO data. 

 By following the tips outlined in this article, you can resolve any issues you may be experiencing with your GLO data and enjoy uninterrupted internet access.

If you’re still experiencing issues, you can contact Glo customer support for assistance. Stay connected with GLO!