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How to Stop 9mobile Airtime Deduction

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Are you tired of losing your airtime to unwanted services and subscriptions on 9mobile? Do you want to know how to stop the 9mobile airtime deduction and save your money? If yes, then you are in the right place.

In this blog post, I will show you how to stop 9mobile airtime deduction in simple steps. You will also learn how to avoid future deductions. By the end of this post, you can enjoy your 9mobile airtime without worrying about deductions. So, keep reading to learn more!

How to Stop 9mobile Airtime Deduction

Why is 9mobile Deducting My Airtime

If you are experiencing airtime deduction on your 9mobile line, it could be due to several reasons. Below are some of the common reasons your airtime is being deducted:

  • You are subscribed to a value-added service (VAS) you are unaware of. VAS provides additional features or content to your phone, such as ringtones, games, or horoscopes. These services can often be subscribed to without your knowledge and can be expensive.
  • Another possibility is that you are using your airtime to browse the internet. If you have not subscribed to a data plan, 9mobile will deduct your airtime automatically at a rate of ₦4 per megabyte.
  • Finally, it is also possible that a third-party app or service is deducting your airtime. Some apps and services can access your phone’s data and airtime without your permission.
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How to Check 9mobile Active Subscriptions 

You can check your active subscriptions on 9mobile by dialing *305#. Select the first option, “Active Services,” and a list of all the active subscriptions on your line will be displayed on your screen.

Alternatively, login to the ig9ite app, click Manage account, and tap Active Subscriptions. You should find all your active subscriptions on the screen.

How to Stop 9mobile Airtime Deduction

 If you are experiencing airtime deduction on your 9mobile line, try the following to stop the recurring charges on your line:

  • If you observe deductions due to Value Added Services (VAS) subscriptions. You can unsubscribe from any unwanted VAS by texting “STOP” without the quotes to 2442. Check out our article on Canceling 9mobile DND for more information.
  • To stop deductions from your airtime when you browse, buy a 9mobile data plan, and 9mobile will start charging from your data plan instead of your airtime. Alternatively, dial 300 from your line, and when you get through to an agent, ask them to turn off the feature to browse from your airtime. 
  • Dial *305#, then choose active services. Select the service you want to remove and choose the option to deactivate the service. You’ll receive a message that the service has been deactivated immediately.

How to Unsubscribe from 9mobile Value Added Services

Dial *305# from the affected 9mobile line. Next, select “Active Services” then choose the VAS you want to deactivate and choose the option to unsubscribe.

You’ll receive a message shortly that you’ve unsubscribed from the value added services.

How to Stop 9mobile PAYU

To deactivate 9mobile PAYU and stop browsing from your airtime when you access the internet, call 9mobile customer service on 300 and request that the service be deactivated.

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Alternatively, buy a 9mobile data plan, and you’ll immediately stop the 9mobile PAYU service.

How to Block 9mobile Premium SMS

To block premium SMS on your 9mobile line, dial *305# to check your active services. Next, write down the service keyword, e.g., “TXT,” then send the Service Keyword to 2442.

How to Disable 9mobile Data Roaming

To turn off 9mobile Data Roaming on your 9mobile line, dial *6589*0#. You can also send an SMS with the keyword  “OFF” to 6889.

Alternatively, dial *312*0# to cancel data roaming from your 9mobile line.

How to Stop 9mobile Daily Deduction 

If you are experiencing daily deduction on your 9mobile line, it could be due to Value Added Services (VAS) subscriptions. You can unsubscribe from any unwanted VAS by sending “STOP” to 2442. You can dial *305# and select active services then follow the prompts to disable any active subscriptions on the line.

How to Unsubscribe From 9mobile Weekly Subscription 

You can unsubscribe from any unwanted VAS by sending “STOP” to the service short code. You can call customer care and request for all weekly subscriptions to be canceled.

How to Stop 9mobile Recurring Charges

If you are experiencing recurring charges on your 9mobile line, it could be due to Value Added Services (VAS) subscriptions. You can unsubscribe from any unwanted VAS by sending “STOP” to the service code or calling customer care to request the service be deactivated.

How to Cancel all Subscription on 9mobile

To cancel all subscriptions on your line, dial 300 to speak to a 9mobile customer service and request for all VAS or subscriptions on your line to be canceled.

Frequently Asked Questions:

Why Is My 9mobile Airtime Deducting?

You may be subscribed to a Value added service or activated roaming services on your line. You may be browsing from your Airtime balance if you’ve run out of your data bundle. Follow the tips in this article to cancel airtime deductions on your line.

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How Do I Know if I’m Subscribed to a 9mobile VAS?

You can check if you are subscribed to a 9mobile VAS by dialling *305#. This will show you a list of all the VAS services that you are subscribed to.

How Much Does It Cost to Unsubscribe From 9mobile VAS?

Unsubscribing from Value Added Services (VAS) on 9mobile is free.

How Do I Stop Using My Airtime for Data?

You can stop using your airtime for data by calling 9mobile customer service and requesting for the service to be disabled. Once they do, the PAYU service will be removed, which allows you to use your airtime to browse the internet.

How Do I Opt Out of 9mobile Pay as You Go?

Buy a 9mobile data bundle and you’ll automatically stop paying for internet from your airtime balance on 9mobile.

How Do I Stop Airtime From Being Used When Bundles Are Over?

You can stop airtime from being used when bundles run out by buying another data bundle. Turn off Data or call customer service for them to disable the service. Remember to disable the auto-renewal feature, which automatically renews your data plan when it expires.

How Do I Unsubscribe From Unwanted Services on 9mobile?

Text “STOP” to 2442. Alternatively, dial *305# and select the service you want to remove and choose the option to disable it. You can also disable by texting STOP to the service short code.

How Do I Stop Auto Deduction on 9mobile?

You can stop auto deduction on 9mobile by dialling 2294#. This will disable the auto-debit feature, which automatically deducts airtime from your account for services such as insurance and subscriptions.

How Do I Check My Subscribed Services on 9mobile/Etisalat?

You can check your subscribed services on 9mobile  by logging into your account on the ig9ite all. You’ll find a list of your subscribed services when you tap on manage account and active subscriptions. You can also dial *305# to see a list of all the services that you are subscribed to.

How Do I Cancel My Third Party Subscription?

To cancel a third-party subscription, you will need to contact the company that is providing the service. You can usually find their contact details on their website or in their terms and conditions.

What Is Draining My Airtime?

There are a few things that could be draining your airtime. One possibility is that you are subscribed to a VAS service you are unaware of. Another possibility is that you are using your airtime to browse the internet without a data plan. 

Why Is My Phone Taking My Airtime?

There are several reasons why your phone might be taking your airtime. You may be browsing from your airtime or subscribed to a Value Added Service such as sports, News, or Horoscope.

Conclusion

This blog post has helped you stop 9mobile airtime deduction and save money. Now you know how to unsubscribe from unwanted services and avoid future deductions. 

If you have questions or issues deactivating any service on your line or stopping the unnecessary deductions on your line, contact 9mobile customer service by calling 300 for further assistance. Stay connected with 9mobile!