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How to Activate MTN Keep My Number

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Do you have an MTN number you don’t want to lose even if you travel abroad or stay inactive for a long time? If yes, you might be interested in learning how to activate MTN Keep My Number.

This special service from MTN allows you to retain your number if you travel out of the country or stay inactive/dormant for more than 180 days. This way, you can avoid having your number disconnected or recycled and sold to someone else.

In the following paragraphs, you’ll learn how to activate MTN Keep My Number. You’ll find tips to fix issues you may have with the service. Without further ado, let’s begin!

How to Activate MTN Keep My Number

Benefits of Activating MTN Keep My Number

MTN Keep My Number is a service that allows you to keep your MTN number even if you are inactive or travel out of the country for an extended period of time. 

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Here are some of the benefits of activating this service:

  1. Your number will not be disconnected or recycled. This means you will not have to worry about losing your number or going through the hassle of getting a new one.
  1. You will save money on reprinting business cards and updating websites. If you have your number on your business cards or website, you will not have to reprint or update it if your number is disconnected.
  1. You get to keep your number even if you travel abroad. This is a great option if you plan on travelling for an extended period. You can still use your Nigerian number to stay in touch with friends and family back home.

MTN Keep My Number Plans and Price

Below are the MTN Keep My Number Plans and Price:

Subscription Type 1 year 2 years 3 years
Price (N) 511 819 1228
Keyword (SMS to 36500) KMN1 KMN2 KMN3
(USSD) *365*1# *365*2# *365*3#

How to Activate MTN Keep My Number

Activating MTN Keep My Number is easy and convenient. You can choose from different subscription types and methods. Here are some of the ways you can activate MTN Keep My Number:

How to Activate MTN Keep My Number for one year.

If you want to keep your number for one year, you can do so by following these steps:

  1. Dial *365*1# or send KMN1 to 36500.
  2. Once you subscribe to the service, a subscription fee of N511 will be deducted from your account.
  3. If the payment is successful, your number will be kept on the KMN list for one year.

How to Activate MTN Keep My Number for Two Years

If you want to keep your number for two years, you can do so by following these steps:

  1. Dial *365*2# or send KMN2 to 36500.
  2. Once you subscribe to the service, a subscription fee of N819 will be deducted from your account.
  3. Your number will be kept on the KMN list for two years when the payment is confirmed.
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How to Activate MTN Keep My Number for Three Years

If you want to keep your number for three years, you can do so by following these steps:

  1. Dial *365*3# or send KMN3 to 36500.
  2. Once you subscribe to the service, a subscription fee of N1228 will be deducted from your account.
  3. If the payment is confirmed, your number will be kept on the KMN list for three years.

How to Activate MTN Keep My Number Through USSD Code

To activate the MTN Keep My Number Service through USSD, do the following:

  1. Dial *365# from your MTN phone.
  2. Choose your preferred subscription type and duration, and press Send.
  3. Confirm your selection and follow the instructions to complete your payment and activation.

How to Activate MTN Keep My Number Through SMS

Send an SMS with the keyword of the plan to 365. For example, to subscribe to the one-year plan, send KM1 to 365 as a text message.

How to Renew Your MTN Keep My Number Subscription

If your MTN Keep My Number subscription is about to expire or has already expired, you can renew it using the same methods as activation. 

Dial *365# and choose your preferred subscription type and confirm your payment or send KMN1, KMN2, or KMN3 to 365, depending on the subscription type and duration you want. The subscription fee will be deducted from your account.

MTN Keep My Number code

*365#. Dial the code and select your preferred plan and make payment.

MTN Keep My Number Not Working 

If you have activated MTN Keep My Number, but it is not working as expected, below are some possible reasons and solutions. Here are some of them

  1. Your number might have been disconnected before you activated MTN Keep My Number. Visit an MTN customer service centre to reconnect your number and activate the service.
  1. Your number might have been recycled and sold to someone else before you activated MTN Keep My Number. In this case, you need to contact MTN customer care to verify if your number is still available and activate the service again.
  1. Your number might have been on a blacklist due to fraud or illegal activities. In this case, you contact MTN customer care for help.
  1. Your payment might have failed or not been confirmed by MTN. You should contact MTN customer care to check your payment status and activate the service again.
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Frequently Asked Questions

Who Can Use MTN Keep My Number Service?

MTN Prepaid subscribers only. Postpaid customers cannot subscribe to the MTN Keep My Number service.

Will I Be Notified Once My Number Is Placed on the MTN Keep My Number List?

Yes, you will receive an SMS confirmation from MTN once your number is placed on the MTN Keep My Number list.

What Happens if My Subscription Expires and I Don’t Renew My Service?

If your subscription expires and you don’t renew your service, your number will be removed from the MTN Keep My Number list and will be subject to disconnection or recycling after 180 days of inactivity.

Will I Get a Reminder Message Before the Expiry?

Yes, you will get a reminder message from MTN 30 days before the expiry of your subscription.

Will I Be Able to Cancel Auto-Renewal Anytime?

Yes, you will be able to cancel auto-renewal anytime by dialing *365# and following the prompts.

What Are the Different MTN Number Bundle Plans Available?

1, 2, and 3 years.

Will I Be Able to Deactivate My Bundle Anytime?

Yes, you will be able to deactivate your active bundle anytime by dialing *365# and selecting the “Deactivate” option.

How Do I Keep My MTN Number Active Abroad?

You can keep your MTN number active abroad by using the MTN roaming service.

Can You Keep the Same Number Without the SIM Card?

No, you cannot keep the same number without the SIM card. Your number is linked to your SIM card and if you lose or damage your SIM card, you will need to get a new one with the same number. You can do this by visiting any MTN service center or connect store and requesting for a SIM swap or replacement.

Alternatively, learn how to activate MTN eSIM in this article. After activation, you don’t need a physical SIM.

How Do I Get the Same Number on My New Sim Card?

If you want to get the same number on your new SIM card, you can do so by performing a SIM Swap. Learn more About MTN SIM Swap here.

How Long Can I Keep My MTN Number Inactive?

You can keep your MTN number inactive for up to 180 days without being disconnected or recycled. 

What Happens to My MTN Number if I Don’t Use It for a Long Time?

If you don’t use your MTN number for a long time, it will become inactive and it will be disconnected or recycled.

Can I Cancel My MTN Keep My Number?

Yes, you will be able to deactivate your active bundle anytime by dialing *365# and selecting the “Deactivate” option.

Conclusion

There you have it! Ways how to activate MTN Keep My Number. This great service allows you to keep your number even if you travel abroad or stay inactive for a long time. 

As mentioned in this article, you can activate MTN Keep My Number using different methods. You can also use the roaming service to stay connected with your number abroad.

If you have any questions or issues with MTN Keep My Number, contact MTN customer care for assistance. Stay connected with MTN!