Have you ever found yourself in a situation where you desperately needed to access your 9mobile call history? Whether it’s for personal record-keeping, resolving billing discrepancies, or simply satisfying your curiosity, having access to your call history can be incredibly useful.
In this blog post, we’ve got you covered with five straightforward and effective methods on how to get 9mobile call history. So, without further delay, let’s go through the steps on how to get 9mobile call history. Let’s begin!
How to Get 9mobile Call History Through the ig9ite App
To get your call history effortlessly through the Ig9ite app, simply follow these straightforward steps:
Step 1: Download the Ig9ite app from the Google Play Store or the App Store.
Step 2: Open the app and sign in using your 9mobile number, then enter the OTP sent to your phone.
Step 3: Navigate to the “Account History” tab.
Step 4: Select either “Calls” or “Voice.”
By following these steps, you’ll find a list of all of your recent calls, including the date, time, duration, and the number of the caller. Also within the app, you’ll find your transaction history, including recharge and data usage records
How to Get 9mobile Call History Online
To conveniently check your 9mobile call history online, engage with 9mobile customer service on Twitter. Follow these simple steps:
Step 1: Visit the 9mobile Twitter page.
Step 2: Click on the “Message” button.
Step 3: Provide your 9mobile phone number along with a concise description of your issue, then click “Send.”
The customer service team will respond to your message and may request additional information to verify your ownership of the 9mobile number. Once confirmed, they will send your transaction and call history to your email address.
How to Get 9mobile Call History via Customer Service
To get your call history from your 9mobile, simply dial 300 and follow the voice prompts to connect with a customer care representative. Once connected, let them know you want to check your call history.
The customer care agent will assist you by providing you with a list of your calls, including essential details such as the date, time, duration, and corresponding dialed numbers. Alternatively, if you’re wondering how to get your 9mobile call history from Airtel shops, here is a list of 9mobile shops.
Choose the one closest to you, visit them, and request your call history. It’s that straightforward. You can also send a mail to 9mobile, asking for your call history.
Information Required Before You Can Request For 9mobile Call History:
To request your 9mobile call history when you call customer service, you will need to provide the following information, so have it:
- Your 9mobile phone number
- Your date of birth
- Your full name
- Three Frequently Called Numbers
- The date range for the call history you would like to request
- Your mother’s maiden name
- The 9mobile Tariff plan you’re ON
- The amount and date of your last airtime recharge
Frequently Asked Questions:
How Do I Get My 9mobile Call History?
There are a few ways to get your 9mobile call history. You can use the 9mobile app, or call customer service. Follow the instructions in this article to get your 9mobile call history.
How Much Does It Cost to Get My Call History?
It is free to get your call history from the 9mobile app or when you call the 9mobile customer service. However, when you call the 9mobile customer service from another network you may be charged.
How Long Does It Take To Get My Call History?
If you get your call history from the 9mobile app, you will be able to see it immediately. However, If you call customer service to get your call history, it may take 24 hours for them to send it to you via email.
What Can I Do if I Can’t Get My Call History?
If you can’t get your call history, contact customer service for help or walk into any 9mobile experience centers close to you in person and request for your call history.
Conclusion
In this blog post, we explore three simple and effective methods to check your 9mobile call history. Whether you decide to use the Ig9ite app, 9mobile customer service on Twitter, or contact them via phone, each method provides a convenient way to check or get your call records.
By following the instructions and steps provided, you can effortlessly get essential information, including call dates, times, durations, and dialed numbers. Remember to have the necessary details on hand when requesting your call history. Stay connected with 9mobile!
