If there’s an error code on your screen and you’re wondering what the Netflix error code means and how to clear the code, you’re in the right place as you’d find tips to do just that in this article.
This guide will show you how to clear Netflix error codes and get back to watching your favourite shows in no time.
Let’s begin
How to Clear Netflix Error Codes
Below are some of the most common Netflix error codes you may encounter while watching Netflix with troubleshooting tips to fix the problem:
1. How to Clear Netflix Error Code NW-6-500
When you see the Netflix error doe NW-6-500, it means the cache files of the device you’re watching Netflix on is probably full and might be causing some issues. When this happens, the streaming device cache information or files needs to be refreshed or cleared.
To fix and clear this error code, try the following tips:
- Locate the cache files of the device you’re watching Netflix from, you can find the cache information from the settings, since it varies because of different firmware, you may have to search carefully to locate it. Once you find it, clear or delete and then restart the app again.
- If the error persists, restart your router or internet connection and ensure that you turn off any active VPN service.
- Delete the Netflix app from the device and re-download it then sign-in and this should fix the problem you’re having.
If none of the tips above helps, contact the Netflix support team for assistance if the error code doesn’t go away.
2. How to Clear Netflix Error Code NSES-404
If you get the message, “Lost your way? Sorry we can’t find that page”. This error usually appears if there’s an issue with your web browser, the Netflix app, or the page you’re trying to reach doesn’t exist. Sometimes, it may be due to your network connection. To fix this, do the following:
- Ensure your browser or the Netflix app is updated – you can check for updates on your device app store. If you’re not sure if the app is updated, delete the current Netflix on your device and re-download. When you do that, the new download app is usually the updated version.
- Next, turn off any VPN services or extensions that you have enabled on the web browser, as they may stop the page from loading. Make sure that you have a stable internet connection, try restarting your router to improve the internet connection if you’re using one.
- Also, try clearing the browser’s cookies or the Netflix cache files to fix the problem. You can do this from the settings of the Netflix app or the browser that you’re using.
3. How to Clear Netflix Error Code tvq-pb-101
The tvq-pb-101 error occurs when the Netflix app fails to play the content you’re trying to access. To fix this, update the app to the latest version because older versions can have bugs that may be responsible for the issues.
- If that doesn’t work, reboot your device and update it to the latest firmware version. You can also try deleting and reinstalling the Netflix app to see if this fixes the problem; make sure you have a stable internet connection while at it.
- Check your network connection to make sure that it is working fine. Run a speed check to confirm the speed. Trying resetting the network or rebooting it to improve the network connection.
4. How to Clear Netflix Error Code Tvq-st-138 & Tvq-st-142
The Netflix error code tvq-st-138 or Tvq-st-142 usually happens when a network connectivity issue prevents your device from reaching or connecting to Netflix.
You can fix this by restarting your router or modem as this would help to refresh the network and improve the network connectivity. If that doesn’t work, you’d need to reset your router or modem. This should fix the problem.
If you’re still having issues, try a different router or switch to a different network to see if that helps to fix the problem.
5. How to Clear Netflix Error Code tvq-pb-101 (1.9.0)
The Netflix error code tvq-pb-101 (1.9.0) indicates that Netflix’s servers are having issues. This can happen when too many people are trying to access the same content or movie on the app at the same time. If you’re seeing this error code, there is nothing much that you can do to fix the problem, all you need to do is wait it out.
You’ll have to wait for Netflix to resolve the issue. If the problem isn’t fixed on time, you can contact them for help.
6. How to Clear Netflix Error Code tvq-pb-101 (5.2.12)
You’re seeing the Netflix error code tvq-pb-101 (5.2.12) when a network issue prevents your device from reaching Netflix or an issue with your device doesn’t allow Netflix to work properly. You can follow the tips below to troubleshoot:
- Unplug your device from power,wait for about 2 minutes. Then, plug your device back in power, turn it on, and try Netflix again.
- If you’re not sure your device is completely off or can’t find a power button, unplug the power cable. Leave your device off for at least 30 seconds. Turn on your device and try Netflix again.
- Restart your router to help improve the network connection and that should help fix the problem. If the issue persists, contact Netflix for further support.
7. How to Clear Netflix Error Code tvq-pb-101 (2.10.0)
The Netflix error code tvq-pb-101 (2.10.0) usually occurs on Android devices, including Android TV, streaming media players, and set-top boxes. If you’re experiencing this error, it means that Netflix does not support your device.
You’ll have to change your device or get another one to continue watching your favourite movies and TV shows on Netflix.
8. How to Clear Netflix Error Code NSES-500
If you see a Netflix error with code NSES-500, “Something went wrong. Sorry, we’re having trouble with your request.” It usually happens because the server is down and your browser can’t load the Netflix website.
You can refresh the page by clicking the reload icon next to the address bar to fix it. If the error still appears, wait 10–15 minutes and try again. Contact Netflix Customer Service for more help if it still doesn’t work.
9. How to Clear Netflix Error Code tvq-nw-104 (500)
The Netflix error code tvq-nw-104 (500) often indicates a network connectivity issue. This error message usually appears: “Netflix has encountered an error. Retrying in [X] seconds”. To fix this:
- Check your internet connection. You can test your device’s connection by trying another app that connects to the internet. Some devices have a network test available in settings.
- Turn off your device, ensure it’s completely off, and leave it off for 15 to 60 seconds. Then turn it on and try Netflix again.
- Sign out and sign back in.
10. How to Clear Netflix Error Code U7111-1331
If you see the error code U7111-1331 with the message “Netflix is no longer available on this device” it means that Netflix no longer supports your device and you’d have to switch to a new device to keep enjoying Netflix services.
If you’re using a windows device, try getting a newer version of the Netflix app from the Microsoft app store to see if this helps to fix the problem.
11. How to Clear Netflix Error Code S7361
This error usually occurs on Mac computers and devices. If you’re watching Netflix using a browser from a mac computer and you see the error code S7361, it means there’s an issue with the browser.
To fix the problem, try clearing the cache files of the browser and try again. Next, disable all extensions that you’ve enabled on your browser (Safari) to get back to your movie.
Wrapping Up
While Netflix errors can certainly be annoying, a bit of troubleshooting is usually all it takes to resolve them. Updating your app, resetting devices, and reinstalling Netflix are simple solutions for many error codes. For unfamiliar issues, you can always contact Netflix customer support for additional help diagnosing and fixing the problem.
With the fixes outlined in this guide, you now have the key information needed to get your shows streaming again when Netflix errors occur. Just follow the steps for the specific error code, and you’ll be happily watching Netflix again in no time.
Frequently Asked Questions
What Does Error 404 Mean on Netflix?
If you get the message, “Lost your way? Sorry we can’t find that page”. This error usually appears if there’s an issue with your web browser, the Netflix app, or the page you’re trying to reach doesn’t exist. To fix this, ensure your browser or the Netflix app is updated – you can check for updates on your device’s app store.
How Do I Clear My Netflix Error Code?
Most Netflix error codes can be cleared by basic troubleshooting steps like restarting your device, reinstalling the app, checking for updates, and ensuring your internet connection is stable. Clearing the app’s cache and data can also help remove any unstable elements causing issues.
What Is the Error Code Tvq on Netflix?
The TVQ error codes on Netflix usually happen when there’s a network connectivity issue, and your device is unable to reach Netflix. Updating the app, rebooting your router and network connection, and reinstalling Netflix are ways to resolve tvq errors.
Why Is Netflix Not Working On My Smart TV?
If Netflix is not working on a smart TV, it could be due to outdated app versions, connectivity issues, or device bugs. Try updating Netflix, resetting your router, checking for firmware updates on the TV, and reinstalling the app to get Netflix working again.
How Do I Contact Netflix to Clear Error Codes
You can visit their troubleshooting page and enter the error code displayed on your screen to find simple tips to troubleshoot the issue. You’ll also find a ‘Contact Us’ button at the bottom of the page. Tap on it to talk to the Netflix customer support team.
